Financial ServicesContact Options
Contact Information
Lexus is committed to providing the highest level of customer satisfaction. We look forward to assisting you. Please contact us using the information below.
Customer Assistance Center
P.O. Box 2991-Mail Drop L201
Torrance, CA 90509-2991
Torrance, CA 90509-2991
Roadside Assistance: 1-800-255-3987 (Option 1)
If your vehicle is disabled or you require emergency Roadside Assistance, press 1.
TTY/TTD Users: Dial 711; request the operator to dial 1-800-255-3987
Customer Service Representatives available 24 hours a day.
Customer Service Representatives available 24 hours a day.
General Inquiries: 1-800-255-3987 (Option 2)
For general inquires about Lexus, our vehicles or our dealers, press 2.
TTY/TTD Users: Dial 711; request the operator to dial 1-800-255-3987
Monday - Friday, 8 a.m. - 9 p.m., EST. Saturday, 10 a.m. - 7 p.m., EST.
Monday - Friday, 8 a.m. - 9 p.m., EST. Saturday, 10 a.m. - 7 p.m., EST.
Vehicle or Dealership Experience: 1-800-255-3987 (Option 3)
To share your vehicle or dealer experience with us, press 3.
TTY/TTD Users: Dial 711; request the operator to dial 1-800-255-3987
Monday - Friday, 8 a.m. - 9 p.m., EST. Saturday, 10 a.m. - 7 p.m., EST.
Monday - Friday, 8 a.m. - 9 p.m., EST. Saturday, 10 a.m. - 7 p.m., EST.
Lexus Enform with Safety Connect: 1-800-255-3987 (Option 4)
For model year 2010 and later vehicles, to reach subscriber support for Lexus Enform with Safety Connect, press 4.
TTY/TTD Users: Dial 711; request the operator to dial 1-800-255-3987
Monday - Friday, 8 a.m. - 9 p.m., EST. Saturday, 10 a.m. - 7 p.m., EST.
Monday - Friday, 8 a.m. - 9 p.m., EST. Saturday, 10 a.m. - 7 p.m., EST.
Click here for Lexus Enform with Safety Connection information.
Lexus Link®: 1-800-255-3987 (Option 5)
For Lexus Link subscriber service, press 5.
TTY/TTD Users: Dial 711; request the operator to dial 1-800-255-3987
Monday - Friday, 8 a.m. - 9 p.m., EST. Saturday, 10 a.m. - 7 p.m., EST.
Monday - Friday, 8 a.m. - 9 p.m., EST. Saturday, 10 a.m. - 7 p.m., EST.
Lexus Literature or Dealer Location: 1-800-255-3987 (Option 6)
To receive information regarding Lexus Literature or Dealer Location, press 6.
TTY/TTD Users: Dial 711; request the operator to dial 1-800-255-3987
Monday - Friday, 8 a.m. - 9 p.m., EST. Saturday, 10 a.m. - 7 p.m., EST.
Monday - Friday, 8 a.m. - 9 p.m., EST. Saturday, 10 a.m. - 7 p.m., EST.
To repeat this menu, press 9.
